Delivery

FREE to standard UK postcodes. Larger pieces that require crane lift will be priced up per job individually. Please include a note on your order if there are any special requirements for access upon delivery. International Shipping – please Contact Us for a quote before purchasing.

We deliver using a safe and secure, fully insured courier. Water Features and Garden Stones up to 4ft are delivered on a pallet in a kerbside delivery. Larger pieces will need hi-ab / crane assist which we can arrange for you, please see below for on site lifting options and contact us before purchasing to discuss.

These postcodes may incur delivery costs: AB, DD, DG, EH, EX, FK, G, KA, KY, LD, ML, PA1-19, PH1-18, PL, SA, SY10+, TD, TR, IV1-41, KW1-14, PA20-34, PH19-41, BT, GY, HS, IE, IM, JE, KW15-17, PA20, PH42-44, ZE.

Returns

In order to be eligible for a refund, you have to return the product within 14 calendar days of purchase. The product must be in the same condition that you receive it and undamaged in any way. After we receive your item, it will be carefully inspected and your refund will be processed. The money will be refunded to the original payment method. If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you may not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact us:

07790 940 398

sales@welshslatewaterfeatures.co.uk

Product Notes

Every Welsh Slate Water Features product is a completely unique piece of natural stone. This means they vary greatly in colour, texture, riven, tone and size from piece to piece. All sizes are approximate although every effort is made to provide the most accurate references possible. Monoliths, Japanese Stones and Window Stones are all photographed individually. Stack Pyramids have both our own stock photos as well as customer photos. Most Boulders are photographed individually, except bulk loads.

On Site Lifting

Many of our stones and monoliths are so large we often hear questions from customers about how they move the pieces on site once delivered. Please find the details below for two great solutions, note they are entirely separate companies from us and simply offer a relevant service.

The Hooka is a tracked lifting machine, ideal for tight access with it being only 1 metre wide and it can carry up to 1.5 tonne safely. They can be hired on a day rate from a number of high street tool hire stores and also be hired with an operator.

https://hookup-solutions.com/landscaping/

Another option is the Avant which is fast becoming a must have piece of machinery for medium to large landscapers and designers. With savings on manual labour moving and shifting materials and supplies into location. With a range of sizes available, the largest being the 860 which can safely lift up to 1.9 tonne, these are a great bit of kit which can be hired from a number of locations across the country.

http://avanthire.co.uk/